The smartphone is the future of fleet management and tracking. It is an efficient tool when it comes to improving your transport business especially when there is a need to manage your fleet.
It improves the overall efficiency, improves customer service and also lowers the operational costs. A smartphone can be an essential tool when it comes to improving the transport business.
Fleet tracking that uses GPS can help small, medium and large business owners to track and monitor the activities of their drivers and vehicles after they leave the office.
Using a smartphone for fleet management will help the business to reap many benefits.
1. Engage with Customers
You can engage with your customers by letting them track their deliveries. You can improve your customer care by rectifying any mishaps in your customer care management. This can be done by managing your fleet and ensuring that a good compatibility is built with the customers. When your prospects get a good customer support because you have a good fleet management system, it is possible that they tend to buy from you again.
2. Quality and Performance Check
With the help of a smartphone, you can check up on your vehicle’s status conveniently. When your prospects ask for a timely delivery of goods or service appointments you can rely upon the GPS tracking system. You can quickly check which of your vehicles is moving and which is idle. This enhances your ability to provide a better service. You can look where everyone in your fleet is, this is one of the best features of having a fleet management tool.
3. Fleet Management in the Field
One of the greatest advantages of having a fleet management system is that you can take control even while you are away from your office.
You are able to carry your fleet data no matter where your work might take you. As long as you have an internet connection you can use your smartphone to access this information. This comes handy for people who tend to travel in between work.
4. Plan the Work
By using your smartphone, you are able to find out your vehicle’s location exactly. You will get to know when your fleet has started and if there is a problem related to it.
5. New Customers
Timely delivery of goods is ensured by using a good fleet management system. This, in turn, brings in new customers as there will be a word of mouth promotion regarding the timely deliveries that you make. Overall a good fleet management system ensures good business. It is a good practice to use a GPS tracking system to grow your business.
6. Safety and Security
Other than all the points mentioned above your fleet will be safe and secure. If any of your vehicles are lost or stolen you receive a notification regarding this. There are even anti-theft systems connected to your vehicle’s engine which shuts down automatically in case there is an attempted theft.